Q: Give me one word that describes you the best.
Q: What are your goals?
R: As a professional migration agent, it is my desire to establish a migration firm that can truly help our clients migrate in Australia in a most-cost effective way and to help more people realize their potential by way of seizing the opportunities that we offer in Australia.
Q: What are your 3 biggest accomplishment and 3 biggest disappointments?
R: I consider myself as one of my three biggest accomplishments. It is because I am the living example of a true migrant who grabbed the opportunity here in Australia and used it on my advantage to create a new life for myself. Having an office in Collins St, dubbed as the millionaire hub in Melbourne, is something I am very proud of. To top it all, I think RPS is the only Australian-Filipino owned in Melbourne CBD that offers a one-stop shop solution for our clients-from English preparation, education and migration services. If you knew me few years back, you could have said that I made a 360 degrees turn-around.
The other biggest accomplishment happened when I was still starting my career as a migration practitioner. Without any experience, I took the risk of handling a client who got her visa refused. All I had during that time was the knowledge and complete grasp of Australian migration law. I still remember my training in law school that when the law is clear, you do not need to interpret it. All you need to do is to apply it. In this particular case, I managed to turn-around her fate and made her a PERMANENT RESIDENT in Australia.
Recently, the other biggest accomplishment was opening our RPS Singapore office. This is our other overseas office aside from the Philippines that serves as a hub for our clients based in South Asia. For the record, we are the only Australian-Filipino owned migration company in Singapore.
On the other hand, there will be no accomplishments without disappointments that came along my way in different forms.
First on the list was having visa refusal assisting clients endorsed by your friends who in fact did not have funds in the first place.
Second, it is a big disappointment when your clients, because of their wrong attitude did not realize that you run an extra-mile to make their application succeed. Third, on the list was having Filipino colleagues who wanted to create a business at the expense of your business. In short, people who without qualifications and training would like to take advantage of what you have established.
Q: What has been the biggest let down of your career?
R: The biggest let down of my career as a professional migration agent has always been being too accommodating to clients who are not worthy of my time. I am so vulnerable. However, I learn from experience.
Q: How do you see the company changing in two years and how do you see yourself creating that change?
R: Change has always been the biggest challenge of a company. RPS Migration envisions this change as having more global offices that offers a wide-range of services including English Preparation specifically Pearson Academic, inviting big universities in our portfolio aside from La Trobe University that accredited us because of our strong presence in social media and more importantly, offering a wide range of migration services to all professionals who want to migrate in Australia.
I see myself creating that ‘change’ by starting it now.
Q: What was your journey like to get where you are?
R: A series of failures. A lot of it.
I think the best way to see the light is to recognize the darkness around you and have the courage to reach it with all humility no matter how hard the struggles may be.
I have endured a lot of challenges in my life especially in my decision to start a new life in Australia. I tried and failed but I never stopped trying. I left my blossoming career as an educator in the Philippines to see what was in it for me here at the land down under. Becoming a migration agent has been my goal in coming here so I did everything to make it happen. I used teaching as an entry skill in migration and got my teaching license in Australia after finishing the scholarship grant of the Victorian Government. However, everything was not on a silver platter. When everything seemed so hard for me to look for a full time job as a teacher, I changed my career into a health-allied assistant in order to get by. This is where the flexibility came in which I learned in experience. I went back to law school again to specialize in migration law and practice while I was having my full time work. My health condition was the biggest challenge during this time because I suffered from Bells Palsy. I nearly gave up but the dream was inviting me to go on. I prayed hard during those times and God answered my prayer. Now, I am standing here brilliantly under Melbourne light with full qualifications required by Australian laws.
Q: When it’s all over, how do you want to be remembered?
A: RPS is still on its early stage and we have some more programs to offer our clients. When it’s all over, I want to be remembered as someone who changed client’s lives by giving them the best opportunities in Australia. That is our motto and we live by it. Other than advocacy RPS will become a legacy.
Q: Give me one word that describes you the best.